Making A Purchase

Please be aware if the cardholders address is not input correctly your payment may be rejected after the order has been placed.
To input a different delivery address tick the box at the top of the cardholders address form.
All payments are taken in sterling pounds.
You can also place your order by calling us on 0844 875 4645 or +44 (0) 118 956 0295.


Shipping And Handling

We are based in England, United Kingdom.
We will dispatch orders the next working day (subject to stock availability). Therefore allow 3 working days for delivery from the time you order (UK ONLY)
Your order will be shipped 1st Class Royal Mail Signed For. Signature will be required. 

OVERSEAS

Overseas orders are sent by Royal Mail International Signed For.
We have stated the charges for overseas orders according to Zones and weight of the order. If you are unsure of what your P&P charge is, please contact us. Please note we are unable to phone you but we will reply to your email.  Therefore, please let us know your contact email address and your full postal address.
Please allow 5-10 working days for delivery from the time you order.


Delivery Schedule

  • Orders are shipped the next working day(subject to availability of stock)
  • Customer will receive an email once the order is placed and again when order is shipped with tracking number if applicable.
  • No shipping on UK public or bank holidays.
  • Overseas orders will take longer arrive.
Back Orders

If your item is not in stock, we will inform you via an email. Therefore we ask you check your email regularly until you receive your order.

Tax Charges

For orders within UK or the European Union, 20% VAT is added. For all other countries ,VAT is not chargeable.

Guarantee

We guarantee your satisfaction. All of our products come with a 14 day no quibble guarantee. However, shipping - postage is not refundable.

Cancelled Orders

Orders cancelled before dispatch - will incur a charge of 3% of total cost of order if paid via Shopify and 4% is paid via PAYPAL.